Last updated · June 2026
Warranty Policy
Every Mobizilla repair is backed by a warranty. This policy explains what's covered, for how long, and how to make a claim.
What's covered
We warrant the parts we replace and the workmanship of the repair for 180 days from the date of service. If a part we installed fails, or our workmanship is found to be defective, we will repair it again at no charge.
What's not covered
The warranty does not cover:
- New accidental damage (drops, cracks, bends) after the repair.
- Liquid or moisture damage occurring after the repair.
- Damage from third-party repairs or tampering following our service.
- Normal wear, software issues unrelated to the repair, or pre-existing faults outside the repaired component.
Genuine parts
We use genuine and OEM-grade components that are quality-tested and traceable. The specific parts used in your repair are listed on your invoice.
How to make a claim
Contact support@mobizilla.com with your repair reference and a description of the issue. We may ask you to bring in or send the device so we can inspect it. Approved claims are remedied promptly at no cost to you.
This document is provided as a professionally drafted placeholder and is not legal advice. Please have it reviewed by qualified counsel and replace placeholder details before publishing.